I had the option of going to Maine Medical Center emergency room and have the whole visit take 4-6 hours, but decided to go to concentra walk-in where it only took about 1.5 hours. The front desk was excellent as was the
Doctor was nice, front desk was attentive, and woman who did my pre-work physical was super nice... everything was great except for the fact that I went there at opening around 9:15am and had to sit in the waiting room until 11:45am, then sat in the room for another 20 minutes for a physical that lasted not even 2 minutes. Then off to the waiting room again until I could finally take my weight lifting exam. Finally left around 1pm for two short physicals lasting about 10 minutes in total.
I had to wait almost 2 hours, but the place was packed. The NP was very good, thorough, and knew her job well. I was very impressed with the staff as they did everything they could to speed the process along for everyone.
I came in with a wrist sprain from work and waited almost 3 hours to be seen while people who had just gotten in the door were seen immediately. Not even when I approached the desk to ask for some ice with tears streaming down my face did this change. If this place hadn’t been required by my employer for work injuries I would have gone somewhere else instead of waiting so long. That said, the doctor who did treat me was amazing and I’m hoping things go up from here.
4 hours sitting and waiting for 10 minutes actually being seen.
Great staff here at Concentra. I was in and out in about 20 minutes for a simple drug test. I was greeted very nicely and everything was explained to me in full. Very friendly staff who was laughing and joking with me. All in all great experience here.
X-ray Tech. The doctor was efficient, but somewhat quiet and not very chatty, but you can’t ask for everything considering the variety of patients he comes across. All in all, I had an excellent visit.
Concentra Urgent Care is a US Physiotherapist based in South Portland, Maine. Concentra Urgent Care is located at 85 Western Avenue, Suites 6, 7, 8, South Portland, ME 04106, USA.
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