Angry sales rep girl with glasses and chin length dark hair, she's really strange and EXTREMELY rude, starting at "hello". Apparently she's been like this with other customers, but she still is put in a position to interact with customers, while other customers look over in horror at her bizarre behaviour. Otherwise, your typical Apple store with too many people, not enough help, and really expensive stuff that still looks the same as 10 years ago. Staff doesn't know their product that well (their response to questions are, "I think so...?" Don't they know what they're selling?) Had to contact Apple on the phone to get basic info.
Knowledgeable, friendly, pleasant & patient. I dealt with Cameron. I bought a MacBook Air. Setting it up now. So far so good.
Overpriced products sold to image conscious wankers who think that buying a slick white box will make them relevant. Intentionally unserviceable, designed to break after your Apple Care has run out (look it up). Staff upsells products to people who don't need them. I asked staff why someone doing web browsing and light still image editing needed 16 gigs of RAM, the answer given was "future proofing". Yeah, right.
Had iPad question, said it would be 20min wait, we waited 20 min, employee walked right by us and asked two young girls if they needed help that just walked in. Never will visit this store again. Lots of employees standing around doing nothing. Why does the greeter have headphones on? Is he just hanging out with his friends or working? Time to shut this store down.
The staff was great, polite and friendly, and knew their stuff once you get to speak to one of them. However the wait (queue as they term it) is brutal, even on a Tuesday afternoon. You can't leave the store, there's no where to sit, and so many people you couldn't look at something if you wanted to. The two stars in no way reflects on the staff, it's all Apple's way of doing things.
Just get a PC.
Apple Maine Mall is a US Electronics Store based in South Portland, Maine. Apple Maine Mall is located at 364 Maine Mall Rd Maine Mall Road, South Portland, ME 04106, USA.
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